FAQs

Will the Massage Hurt?

This depends on the type of massage, a light, relaxing massage shouldn’t hurt. Even a Deep Tissue massage should always stay on the pain tolerance level of the client,” no pain no gain is not always” the case as the deep tissue massage always works with your body’s natural response, not against it.

Do I Have to be Completely Undress?

You should undress to the level you feel comfortable. You will be covered with a sheet and only the part being worked on will be uncovered.

What Should I do During a Treatment?

Make yourself comfortable, many people close their eyes and relax during the session. Do not hesitate to ask any questions and speak up if you want anything changed: pressure, areas worked, position or if you are too hot or too cold.
How long will the massage last? Depends on the service you requested, 30 min, 60 min or 90-minute session. For a full body session, it is recommended a 60- or 90-minute treatment.

How Will I Feel After my Massage?

Most people feel relaxed, some will experience decreased from aches and pains. If you received a deep tissue massage, you may be slightly sore the next day, like a good workout at the gym.
After your session it is recommended to increase your water intake a bit, this helps keep your body’s tissues hydrated and healthy.

Can I Talk During the Session?

Totally up to you, people may feel more relaxed starting off talking, and as the massage progresses, enter quiet states of relaxation.

When Should I Not Get a Massage?

You should not book a massage if you have fever, cold/flu or contagious skin infection.

If you a have a medical condition that requires medical consent you should inform the therapist and provide the Physician consent form.

What is the Cancellation Policy of Gabali Massage Therapy?

We appreciate your business and your cooperation with our cancellation policy. Your therapies times are reserved exclusively for you. 24 hour notice is required for any cancelation or rescheduling, a 50% of the service value will be charge to the credit card on file if the cancelation or reschedule is less than 24 hour, No-shows will be charge the full amount of the service. In the event of no having a credit card on file, the fee will be charged on your next appointment.

Arrival time

Before your first session, we recommend you to allow 15 minutes to fill out a Client Intake Form.

Late arrival Policy

All services have specific time schedule therefore we regret that late arrivals may not receive extension of schedule appointments and you will be responsible for the full amount of the service.

Return Policy

Massage services are not returnable items. If the client for any reason feels uncomfortable has the right to stop the treatment and the therapist will end he session, depending on the reason the client will be responsible for the payment at the time the service is rendered.

Gift Card Policies

Plastic Gift cards may be purchased at our location. Gift cards can be use towards any treatment.

Gift cards does not expire.

Gift cards should be treated as money and lost or stolen gift cards can not be redeemed or replaced.

All sales are final. Gift cards can not be redeemed for cash.

Cleaning Protocol

The waiting and treatment areas are disinfected regularly.

Before services all tools, equipment and surface areas are clean and disinfected according to the manufacturer's manual.

After a treatment, towels and linens are immediately removed. Room is disinfected and turn over for the next client.